Online Store Policies
Shipping
We ship our products via United States Postal Service. Please allow 7-10 days from the time your order is processed.
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Refunds & Exchanges
You may return most new, unopened and unworn items sold and fulfilled by SAS Games within 30 days of delivery for a full refund. We’ll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please include a note as to the reason for returning merchandise i.e. wrong size, damaged in shipping, etc.
Receiving a Refund
You may expect your refund within four weeks of giving your package to the return shipper (though in many cases you’ll receive the refund sooner).
This time period includes:
- 5 to 10 business days for us to receive your return from the shipper.
- 3 to 5 business days for us to process your return.
- The time it takes your bank to process our refund request.
We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Products and Specifications
All features, content, specifications, products and prices of products and services described or depicted on www.tivitz.com and www.tivitz.tv (together this “website”), are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. SAS Games makes all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner. All products sold are for private, home use (where no admission fee is charged), non-public performance and may not be duplicated.
Accuracy of Information
We attempt to ensure that information on this website is complete, accurate and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this website. For example, products included on this website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this website. In addition, we may make changes in information about price and availability without notice. The price displayed on the website may differ from the price for the same item sold as in-store merchandise. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.